Our Journey

ZALORA’s Sustainability Strategy for 2020 to 2025 has been founded upon our core values and is centred around four key Sustainability Pillars:

  • Environmental Footprint (our Operations)
  • Sustainable Consumption (our Brands and Customers)
  • Ethical Sourcing (our Supply Chain)
  • Responsible Workplace and Community Engagement (People)

The Strategy establishes ZALORA’s targets for each of the Pillars and sets out the initiatives for 2020.

ZALORA’s Sustainability Strategy is aimed at driving us to achieve more. As we achieve, we will regularly review our targets so that we are constantly on a path to becoming more Sustainable.

The journey starts here!

Our Values

Reporting & Transparency

As a young company, ZALORA is still at the beginning of its Sustainability journey. However, we recognise that transparency is key to creating trust with our Customers, Brand, Vendors, Shareholders and ZALORIANs. Therefore, ZALORA is commit - ted to reporting honestly on progress against our targets. This includes making information publicly available in relation to ZALORA’s sustainability values and commitments and publishing an annual progress report.

ZALORA’s Sustainability Strategy will be reviewed and challenged annually. The next review is targeted for December 2020.

Shaping a
Sustainable Fashion Ecosystem