Due to the COVID-19 situation, ZALORA has commenced precautionary limitations for our employees with most of our teams working from home.

We prioritise the safety of our community and customers while continuing to serve you through email, chat, and social media. You may find our email address or chat link from our APP and website.

Chat : Monday to Friday, 8AM to 12AM

You may send us an email 24/7 and we will respond on the next working day. Your support and understanding is appreciated. We urge you to stay safe as we all navigate through this time.
For further queries, please contact us on the following services:

Monday - Friday, 8 AM - 12 AM
Monday - Friday, 9 AM - 6 PM

Monday - Friday, 9 AM - 6 PM
We recommend you to reach out to us via ZALORA Chat for faster response and for us to meet your needs sooner. Send us a message anytime and from anywhere!
Or leave us a message in the form below and we will get back to you within 24 hours:

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