IMPORTANT ANNOUNCEMENT

We would like to inform you that ZALORA will officially discontinue issuing STAR$® for the CapitaStar Rewards Programme on ZALORA on the date of 2nd May 2020. The transactions made on or before 1st May 2020 are still eligible to earn STAR$® and your earned STAR$* will be credited to your account by 30 June 2020. If you have any questions, please get in touch with ZALORA customer service via live chat or online contact form.

How to Earn STAR$®!
Step 1
At checkout, select CapitaStar under "Partner Loyalty Programs"

Step 2
Enter your Mobile Number in the field provided
To ensure smooth awarding of STAR$®, the mobile number in your CapitaStar profile and your ZALORA profile must be identical, unique and valid.

Step 3
Complete order

Step 4
Receive your STAR$®!
Shop with ZALORA and Earn STAR$®!


How to Earn STAR$®!
Step 1
At checkout, select CapitaStar under "Partner Loyalty Programs"

Step 2
Enter your Mobile Number in the field provided
To ensure smooth awarding of STAR$®, the mobile number in your CapitaStar profile and your ZALORA profile must be identical, unique and valid.

Step 3
Complete order

Step 4
Receive your STAR$®!
Shop with ZALORA and Earn STAR$®!


To enjoy the benefit of the ZALORA Incentive, you must be a member (“Members”) of the CAPITASTAR Rewards Program and must make a successful purchase on ZALORA. At the point of checkout, the Member must enter their Mobile number to qualify for the ZALORA Incentive. STAR$® will not be awarded for any returned items for exchanges and refunds. The Mobile Number provided must be valid, unique and identical to match both your CapitaStar and ZALORA profile. ZALORA will not support any changes or the addition of Mobile number after the order has been made. STAR$® will be credited into member’s account within 8 weeks after the order status is 'closed'. The STAR$® are not cumulative and will not be awarded to Members who elect to receive incentives from another loyalty partner at checkout. STAR$® earned in connection with the incentive are non-transferable. STAR$® cannot be exchanged for cash or other products from ZALORA. Where STAR$® are earned on the basis of the amount spent, unless otherwise specified, STAR$® are only earned on the nett purchase price after all discounts, cancellations and refunds have been applied, and will be rounded to 2 decimal points. The Members are bound by the terms and conditions of ZALORA and the CAPITASTAR Rewards Program, as may be amended by CAPITASTAR Pte Ltd (“COMPANY”) from time to time. In case of Member dispute, the decision of ZALORA shall be final. This ZALORA Incentive is independent of, and unrelated to, any offer or arrangement between the and Members, which is at the COMPANY’s sole discretion and for which the COMPANY is solely responsible for, and the terms and conditions of the CAPITASTAR Rewards Program shall continue to apply to Members without any amendment, variation or modification.