Dear shoppers,

Following the government announcement of stricter measures to pre-empt escalating Covid-19 cases, we want to reassure you that we are operating as usual and our team works to continue giving you the ZALORA experience.

Some of the safety measures we practice include:

  • Increased sanitation and use of protective gear at our workplace to ensure optimum cleanliness
  • Reducing movement and social distancing by complying with the Movement Control Order
  • Health screening on our workers to minimise the risk of exposure to Covid-19

Shop with ease on our website and app as we continue to deliver to you.

Reach out to our customer service team for help with any queries you may have.

  • Chat with us here on Mondays to Fridays, 8AM to 12MN.
  • or send us an email here 24/7 and we will respond on the next working day.

We sincerely appreciate your continued support, and we hope we can provide you some comfort with fashion while our team works to bring you more essential products.

We’re confident that together we will show our resilience and bounce back. We urge everyone to be safe and follow the advice of health authorities.