Frequently Asked Questions


We seek to bring the best value for all brands and products. Due to requests from our suppliers, the following brands listed below are excluded from discounts and voucher codes. If you have a voucher code that you would like to use, we welcome you to use it on all our other brands available.

  1. ALDO
  2. American Tourister
  3. Anne Klein Exclusive Sale
  4. Betsey Johnson
  5. Chantilly by Jovian Mandagie
  7. FBT
  8. Jovian
  9. Jovian by Jovian Mandagie
  10. Jovian Mandagie
  11. Melissa (full-priced items)
  12. New Balance
  13. Nine West
  14. Nine West Exclusive Sale
  15. Samsonite
  16. Samsonite RED
  17. Santa Barbara
  18. Sephora
  19. Steve Madden
  20. Steve Madden Exclusive Sale
  21. Valentino Rudy
  22. Vital Gear
  23. ZALORA Marketplace products(unless stated otherwise)
  24. Items sold and fulfilled by Merchants

If you have any further questions, please call our Customer Experience Team at +65 3157 5555.